Shipping policy

🚚 Shipping Policy – Delivering Traditions, Safely & Swiftly

At Nayi Naveli, every product is packed with care, tradition, and a touch of love. We work hard to ensure your handcrafted treasures reach you safely and on time.

📦 Processing Time

All orders are processed within 2–4 business days (excluding Sundays and holidays).
Each piece is inspected and securely packed to ensure it reaches you in perfect condition.

🌍 Shipping Across India

We currently ship across India via trusted delivery partners like Delhivery, Bluedart, and India Post.

  • Standard Delivery: 5–9 business days depending on your location

  • Shipping Fee: ₹99 flat rate or Free Shipping on orders above ₹1,499

✈️ International Shipping (Coming Soon)

We are working to bring Nayi Naveli to homes across the world. Stay tuned for updates!

📬 Order Tracking

Once your order is shipped, you’ll receive a confirmation email or WhatsApp message with the tracking details.

📍 Delivery Delays

Delays may occur during festivals, national holidays, or unforeseen circumstances (weather, courier delays). But don’t worry — we’ll keep you updated every step of the way.

📦 Damaged Parcels

If your item arrives damaged or tampered with, please contact us within 24 hours with photos at nayinaveli.in@gmail.com or WhatsApp us. We’re here to make things right.

Got questions about your shipment?
Head to our Contact Us page or drop us a WhatsApp message. We're happy to help!